Frequently asked questions
Are you wheelchair accessible?
Due to the original design and layout of our 18th Century building, we are not perfectly suited for access by wheelchair users.
However, we have recently created a concrete ramp leading into the back garden area, straight onto the decking space, to make access a little easier to our outdoor are. We are also currently looking towards creating a similar style ramp at our front entrance.
Plenty of wheelchair users do visit our venue with no complications though and our friendly team are always at hand to offer assistance.
Toilet access may be difficult for some users due to the differing ground levels between the back conservatory and front bar area.
Please give us a call to discuss your requirements, so that you may make an informed decision based on your own personal circumstances.
Are you dog friendly?
Your canine companions are more than welcome to join you for drinks or a meal. Seeing so many happy doggos really makes our team smile!
Please be aware that although there are no specifically allocated dog-friendly areas around our venue, we do insist that all pets are well-behaved and kept close by on a lead, so as not to disturb other diners.
Fresh water bowls, doggy biscuits and litter bags are available from the bar, free of charge.
Do I need to book?
Due to our reduced seating capacity in light of the current CoronaVirus pandemic,
we strongly encourage customers to book in advance to guarantee a table.
Parties of 6 people or more are advised to check ahead for table space
and parties of 10 people or more will need to provide a pre-order. (Please note that in light of the new laws announced in May 2021, parties of over six people will no longer be accepted, unless they are from the same household or support bubble).
Booking in advance helps us to not only fully maximise our resources as a small business, but also ensures your experience with us is as streamlined and enjoyable as possible.
You can call, email or message us,
via the 'Book a Table' form on the Enquiries tab, located at the top of this site.
Bookings will always be confirmed either via phonecall, email or text, so please wait for confirmation before arriving!
Please CALL US for last minute Sunday Lunch bookings! Sadly we cannot always guarantee walk-ins or same day email reservations
Are children allowed?
Absolutely! Though there are a couple of points to note:
Children under 18 must vacate the premises by no later than 9pm and must always be accompanied by a responsible adult.
Particularly young children must be discouraged from playing around food preparation and service points, in order to avoid injury during food service times.
Children of ages 16 and 17 are legally allowed to drink one glass of beer, wine or cider with their table meal, provided the drink has been bought and paid for by their responsible adult.
Highchairs are available - please let us know when you book!
Baby food brought on to the premises by customers may be heated up at their own risk.
Do you sell gift vouchers?
Simply pop in and collect any denomination you require, or call and pay over the phone to receive a PDF version via email, for you to print at home.
Do you host special occasions?
Special occasions and family gatherings are what we do best.
Your very own DJ with professional equipment can be hired for large parties and events and our two function spaces can also be decorated at a small cost.
You are welcome to bring a cake for the guest of honour too!
Our private Print Room can seat up to 10 people comfortably and sometimes up to 12,
(if everybody breathes in!).
Our conservatory holds roughly 30 seated diners depending on table arrangement, but can cater for more if full seating is not required. (ie buffets)
Call and speak to our team, or email us at
email@example.com with details of your requirements and we'd be happy to talk through any questions you might have.
Update as at May 2021:
Please note that in light of the current pandemic, restrictions are in place in respect of large crowds. Gatherings of over 30 people inside will not be accepted at this time, nor will tables of more than 6 people, unless all from the same household or support bubble.
Government guidelines are constantly being updated, so please watch this space for more information on when we may be able to accomodate you in the future.
Can you cater for food allergies & intolerances?
In short, yes, but at the customer's own risk.
Although every effort is made to avoid the cross-contamination of allergen related products during our food preparation process, we can never 100% guarantee that cross-contamination will not occur on our premises. There is always a possibilty of airbourne transmission and other factors outside of our control.
We do however, use specifically allocated equipment, where possible, (such as a separate deep-fat fryer for our signature chunky chips!) and are commited to ensuring any risk to our customers is kept to an absolute minimum, by preparing their dishes separately.
We are proud to offer a small selection of dishes that do not contain gluten on our menus, but we may need at least 48 hours notice to accomodate any other dietary requests, such as a lactose intolerance. Please call us before you visit to discuss your requirements in more detail and to allow us the opportunity to source any relevant ingredients!
Customers with severe allergies or intolerances are advised to call ahead and discuss their specific requirements with our management team, so as to avoid any disappointment on the day of their visit. They are also encouraged to bring any life-saving equipment such as an EpiPen along with them, as we do not currently have one on site.
ALLERGEN & INTOLERANCE DISCLAIMER:
The Rockingham Arms, Towton accepts no liability for any harm or injury caused to our customers in the event of an adverse reaction to food consumed either on, or off, our premises. We wish to make clear that we cannot ever guarantee that cross contamination will not occur on our site and also wish to take this oppportunity to remind our customers of their obligation to inform us of any allergies or intolerances at the time of ordering.
An allergen notice is located on our main chalkboard in the bar entrance, as well as on our food menus. We have also created a recipe folder, dedicated to allergens, that is readily available to help our customers make a more informed decision about their meal.
Do you cater for vegetarians / vegans?
Unfortunately, we just don't have the facilities to prepare an extensive range of vegetarian or vegan options every day. But we do offer at least one vegetarian starter, main and dessert option on our menu, as well as a Veggie Roast Dinner on Sundays!
Please call us to find out more, as our chefs can sometimes create alternatives with advanced notice; particularly in the case of functions and special events, where extra time is taken to create bespoke dishes.
Is there a smoking area?
Customers are now advised to use their own judgement as to where to smoke when drinking or dining in our beer garden.
It may be more realistic under the current government guidelines to spread out around our grassy area, to avoid disturbing other diners and coming into contact with people from outside your household.
Smoking or vaping is not permitted inside the venue. Anyone seen doing so, may be asked to leave.
Kindly use the ashtrays provided outside to help us comply with the conditions of our Fire Safety Risk Assessment!
Do you offer a takeaway / collection service?
We hope to have our takeaway service officially up and running in the near future.
In the meantime, just give us a call with as much notice as you can and we'll aim to have your food wrapped up and ready for you, for your requested timeslot.
You can also purchase drinks and real ale to go!
For anyone shielding or worried about coming into contact with the general public during the pandemic, orders can be paid for over the phone and collected through the bar window to avoid close contact. Simply tell us what we can do to help you.
Where can I get information on The Battlefield Trail?
The Trail is signposted for Walkers to read up on the history behind The Battle of Towton, as they make their way around.
You can even attend a guided tour, hosted by The Towton Battlefield Society - you can contact them
Battlefield Maps are available to buy from the bar for £3.
Please pay separately to your table bill if at all possible.
Do you have Free Wifi?
As we're out in the countryside, you might have guessed our signal isn't often the best!
But we took the time to install a separate 'customer only' wifi, in an effort to help increase internet loading speed for those that need it.
Look out for the Wifi Boards dotted throughout the venue, or ask to borrow the landline in case of emergencies.
Do I need to wear a mask?
Following the government's recent announcement with regards to eating out in public venues, (May 2021), it is now law that both customers and staff wear masks until restrictions are lifted. This includes entering, exiting and traveling throughout our venue and is now non-negotiable! (Unless you are exempt for medical reasons or a child under the age of 11.)
You can of course take off your mask to eat and drink, IF sat down at a table.
There is strictly no vertical drinking allowed inside our venue.
Any customers refusing to follow these new rules set out by the government will be asked to leave and may be subject to a minimum of a 3 month automatic ban.
Thank you for your understanding and cooperation during these difficult times.