Due to the current CoronaVirus Pandemic,
we're having to do things a little differently for the time being.
We ask anyone planning to visit our venue to strictly adhere to the safety measures in place,
in order to help protect our staff, customers and the wider community.
Please kindly stay at home if you are displaying any of the following symptoms:
A new, continuous cough
A high temperature/fever
A loss or change to your sense of smell or taste
We believe we have an equal duty and responsibility, both staff and customers, to keep each other safe
throughout these difficult times. In the event of a localised outbreak, those affected will be contacted by the Contact Tracing System and, depending on the outcome and severity of the situation, could result in a closure period at our venue, for deep-cleaning and staff-testing purposes. Please act responsibly.
Latest Update - May 2021
We are now permitted to accept bookings from either:
1) a group of up to SIX people from mixed households, or
2) a group from TWO households of any size
(You may be asked to confirm how many people are in your party upon arrival,
to ensure that we are always trading within Government Guidelines.)
It is still important that you refrain from interacting or mixing with other customers that are not from your group
Track and Trace details will still be required, for both walk-ins and booked tables
Customers must wear a mask when entering, exiting and traveling throughout our premises - that includes nipping to the bathroom and popping out for a cigarette! (Children under 11 years of age and those with medical conditions are exempt from this rule)
In an effort to reduce the risk of transmission...
Introduced a one-way system around the premises
Installed hand-sanitising stations throughout the venue
Created a one-in, one-out 'token' system for the toilets to make distancing easier
Completed an in-depth Covid-19 risk assessment to satisfy local authorities
Completed an online Covid-19 training course
Reduced seating capacity to increase the distance between tables
Altered staff working patterns to limit unnecessary team interaction wherever possible
Encouraged advanced bookings to help keep capacity at controllable levels
Attempt to keep all of our patrons, staff and contractors as safe as possible on every shift
Wash and sanitise our hands even more frequently than usual
Wear masks and/or visors when on duty and when approaching congested areas / pinch points
Request that all customers provide their full name and contact number to aid the NHS Track & Trace system
Provide table service so customers can remain seated
Keep background music at a low level to avoid unnecessary shouting
Ensure our toilet facilities are monitored and cleaned regularly throughout the day
Encourage debit or credit card payments instead of cash to reduce hand to hand contact
Constantly review government guidelines to ensure we are following protocol
Refuse entry to anyone intentionally putting others at risk by ignoring social distancing measures
Wash & sanitise hands regularly
Catch it, Kill it, Bin it.
Always use a tissue
Help us to keep surfaces & furnishings clean
Stay two metres apart & avoid close contact
Our main aim is to make your experience as enjoyable and as safe as possible.
If you have any questions or concerns regarding the new measures we have in place, please discuss these with a member of our team before visiting.
We thank all of our customers for helping us to continue trading legally and safely